As part of its ongoing effort to improve its safety tools and processes, and protect its primarily younger user base, TikTok has announced that it’s partnered with the Trust and Safety Professional Association (TSPA) on a new program that will see every moderator at TikTok given access to support, training and resources to both improve their understanding of broader industry trends, and ensure they have access to care resources to help them deal with the challenges of the role.
As explained by TikTok:
“Our partnership with TSPA reflects TikTok’s deep commitment to the careers and well-being of our trust and safety employees. Our support of TSPA will also enhance the TikTok community by helping us continue to learn and iterate upon our approach to keeping people safe.”